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RETURN POLICY
**1. Return Eligibility**
You may return purchased items within 14 days of the date of delivery. To be eligible for a return, the item must be unused, in the same condition as received, and in the original packaging.
**2. Initiating a Return**
To initiate a return, please contact our customer service team at [info.basicsclo@gmail.com] within 14 days of receiving your order. Provide your order number and details of the item you wish to return. Our team will guide you through the return process.
**3. Return Shipping**
Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure the safe return of the item. Basics T-Shirt is not responsible for lost or damaged returns.
**4. Inspection and Processing**
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original method of payment within a reasonable timeframe.
**5. Non-Returnable Items**
Certain items, including sale items, gift cards, and personalized items, are non-returnable.
**6. Exchanges**
We currently do offer exchanges. If you wish to exchange an item, please return the original item and place a new order.
**7. Damaged or Defective Items**
If you receive a damaged or defective item, please contact us immediately at [info.basicsclo@gmail.com] with photos of the product and packaging. We will guide you through the replacement process.
**8. Late or Missing Refunds**
If you haven’t received a refund within the expected timeframe, please check your bank account. Contact your credit card company or bank, as processing times may vary. If the issue persists, contact us at [info.basicsclo@gmail.com].
**9. Changes to Return Policy**
Basics T-Shirt reserves the right to update or modify this Return Policy at any time without prior notice. Please review the policy regularly. Your continued use of the Website after changes are made constitutes your acceptance of the revised policy.
If you have any questions or concerns about our Return Policy, please contact us at [info.basicsclo@gmail.com].
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